Introduction Aldengreen (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Aldengreen is the data controller responsible for your personal information. Contact Aldengreen via Email: enquiries@aldengreen.co.uk
If you have any questions regarding this Privacy Policy or how we process your data, please contact us using the details above.

What Information We Collect

We may collect and process the following information: Information You Provide Name Company name Email address Telephone number Postal address Information submitted through contact forms Information provided when requesting products, services, quotations, or support Information We Collect Automatically When you visit our website, we may automatically collect: IP address Browser type and version Device information Operating system Pages visited Time spent on pages Referral website information Cookie and usage data

How We Use Your Information

We may use your personal information to: Respond to enquiries and requests Provide products and services Prepare quotations and contracts Manage customer relationships Process transactions Improve our website and services Monitor website performance and security Comply with legal obligations Send marketing communications where consent has been provided or where otherwise permitted by law

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal data under one or more of the following lawful bases: Your consent Performance of a contract Compliance with legal obligations Protection of vital interests Legitimate business interests, provided your rights do not override those interests

Marketing Communications

We may send promotional information regarding our products, services, news, or offers. You can opt out of marketing communications at any time by: Clicking the unsubscribe link in our emails Contacting us directly We will never sell your personal information to third parties for marketing purposes.

Sharing Your Information

We may share your information with: Service providers who help us operate our business Website hosting providers IT support providers Professional advisers Payment processors Regulatory authorities where required by law All third-party providers are required to protect your personal information and process it in accordance with applicable data protection laws.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information against: Unauthorised access Accidental loss Disclosure Alteration Destruction However, no method of data transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the information and applicable legal obligations.

Your Rights

Under UK GDPR, you have the right to:

To exercise any of these rights, please contact us using the details provided at the end of this policy.

Cookies

Our website uses cookies to improve user experience, analyse website traffic, and support website functionality. For more information about our use of cookies, please see our Cookies Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. Any updates will be published on this page, and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: Email: enquiries@aldengreen.co.uk